prescription glasses warranty policy

[Christopher Glasses]

1. If it is our mistake, we will replace it at no cost to you (price difference will be charged if customer would like another eyeglass frame with higher value).
2. If customer does not like the look of the frame, you can exchange for a different pair of glasses at 50% of the cost.
3. If customer wishes to change the prescription, you can also exchange for a different pair of glasses at 50% of the cost.
4. If customer would like to return the glasses for any reason,we would be glad to do so with 50% restocking fee. Lens are not refundable.

If you want to return or exchange the prescription glasses, please contact us within 14 days of receiving the glasses to get a Return/Exchange Authorization Number, then send back the glasses with an order copy and case, we will process the exchange order or send you the refund upon receipt of your glasses.

*shipping and handling are not refundable.