Wanting to exchange glasses ordered

[Andrew Glasses]

I have ordered Clear Single Vision Glasses. I just wanted to get them tinted. Can I return them back and get them tinted? If so, how much is the charge?

[Michael Glasses]

Warranty and Guarantee

you may exchange for a new pair or return it:

1.
If it is our mistake, we will replace it at no cost to you (price difference will be charged if customer would like another frame with higher value)

2.
If customer does not like the look of the frame, you can exchange for a different pair of glasses at 50% of the cost.

3.
If customer wishs to change the prescription, you can also exchange for a different pair of glasses at 50% of the cost.

4.
If customer would like to return the glasses for any reason,we would be glad to do so with 50% restocking fee on the frame. Lenses are not refundable.


If you want to return or exchange the glasses, please contact us within 14 days of receiving the glasses to get a Return/Exchange Authorization Number, then send back the glasses with an order copy and case, we will process the exchange order or send you the refund upon receipt of your glasses.

*shipping and handling are not refundable.