Return/Exchange Policy

[Joshua Glasses]

return/exchange are accepted with 50% restocking fee. If it is our mistake or product defect, we will honor exchange at no cost.

[Christopher Glasses]

Here at www.cheapglasses123.com we allowed return/exchange policy. we give 50% for reorder and another discount for promotions.

[Hugh Eyeglasses]

If it is our mistake, we will replace it at no cost to you (price difference will be charged if customer would like another frame with higher value)If customer does not like the look of the frame, you can exchange for a different pair of glasses at 50% of the cost

Originally Posted by Joshua Glasses

return/exchange are accepted with 50% restocking fee. If it is our mistake or product defect, we will honor exchange at no cost.

[Harold Eyeglasses]

hi, i accidentally broke my glasses. i purchased it last year, can i have them return and have them fix? are they still under warranty? please help!!!

[Gustavo Eyeglasses]

i believe the frame is no longer in warranty, because you accidentally broke it, meaning it is not the managements fault, but i think they still provide discount if there are case like that,

[Lance Eyeglasses]

if its already broken when you receive it , the company will replace it no cost, just contact them as soon as possible.

[Michaela Eyeglasses]

i just found out that my prescription had change, and it was over 14 days already that i have receive my order, can i still avail the 50% off in changing my prescription?

[Lance Eyeglasses]

i think you can still avail the 50% off, just make sure to send back the first pair as an exchange and ofcourse you need to let them know, _(cheapglasses123) so that they can provide you an RMA number.

[Michaela Eyeglasses]

WOW!!! really? okay no problem, i will surely return my old glasses since i can't use this anymore, i need correction for my vision., that is why i need new glasses with new prescription/. thanks